By furnishing information or material by means of the website, the Company does not grant any licenses for the use of any copyright, patents, trademarks, brand name or logos or any other intellectual property rights. The user is permitted to make use of the information and reproduce information that is contained in the website only as long as the reproduction is complete, accurate, not malicious, and is accompanied by a proper reference to the source and the Company. Notwithstanding any permission or consent granted by the Company it shall not accept any responsibility or liability in respect of any reproduction of the contents of information obtained from this website. Unauthorised reproduction or use for commercial or marketing purposes is prohibited.
Linking of the website to any other site or in a networked computer environment, including but not limited to framing the content within another site, is expressly prohibited without the prior written permission of the Company. The Company's website link must not appear connected to any other logos and graphics. No alterations or sizing of the Company's artwork, logos or graphics is permitted. The Company's registered name, brand name and logo must not be associated with unfair, deceptive or libelous advertising or commentary or used in any way that will tend to injure or compromise the Company's professional reputation and corporate identity and policies.
Scope and Parties
Our core business is the money remittance market. We provide a service that allows you, as an authorized customer of our service, to send money from every computer in the world to recipients (or receivers) in those parts of the world where our distribution network is active. The parties involved in this service are: AWS Malta Ltd. (licensed by the Malta Financial Services Authority (MFSA) to operate as a payment institution), you as a sender, a distributor and a receiver. If you (as the sender of the money remittance) use our service, a contractual relationship shall be established between yourself and AWS Malta Ltd in accordance with the Laws of Malta. This contractual relationship does not include the receiver, who is not a customer of AWS Malta Ltd.
Quality of Service
We use our best effort and due diligence. Usually the amount sent will be delivered within 24-48 hours.
Transactions may require a color copy of your personal identity document and possible other identification material according to specific sender & receiver country requirements. You will be notified immediately during your transaction and will be guided through the process. If within two weeks the remittance cannot be executed, we will wire you the money back to your account, free of any charges (except for failed deliveries for reasons independent of AWS Malta Ltd.’s responsibility, in which case incurred costs shall be covered).
Limitation of Responsibilities
In no event will AWS Malta Ltd. be liable for any indirect, special, incidental or consequential damages caused by delay, non-delivery, non-payment or lesser payment for the money transfer, or any collateral damage.
If AWS Malta Ltd accepts a money transfer from the sender, it solely assumes an obligation in favor of the sender to remit the stipulated amount in accordance with the chosen payment method and shall not assume any responsibility or liability for any damages resulting from non-payment of the money transfer to the receiver because the receiver did not collect or receive payment from the entity delivering payment.
The sender and the receiver are respectively bound to respect all their own applicable national legal and regulatory rules. AWS Malta Ltd shall not assume any responsibility for any resulting practical difficulties or legal consequences faced by either the sender or the receiver due to their respective non-compliance of their respective applicable national legal and regulatory rules. The minimum transfer we accept and deliver is 25 Euro or its equivalent in USD. Transfers below this minimum amount will not be processed. The maximum transfer amount we accept and deliver is depending of the sender country regulatory rules and will be showed in the calculator.
The sender cannot revoke a transaction previously released. If a transaction cannot be completed for a reason for which AWS Malta Ltd is not responsible, the sender remains liable to cover any costs caused by the unsuccessful remittance.
The receiver has to identify him/herself with a legal document (passport or identification card) and has to sign a receipt formula confirming that he or she has received the remittance. The remittance is always paid out in the local currency of the receiver. The credit card of the sender will always be billed in Euro or US Dollars.
Irrespective of the chosen payment method (including cash payout, home delivery, bank account or pre-paid card) in all cases, the eventual contractual relationship between the receiver and the entity delivering the payment (e.g. bank or debit-card issuer referred to as the ‘Distributor’) does not fall within the scope of responsibility of AWS Malta Ltd and lies outside the scope of the contractual relationship of the sender with AWS Malta Ltd. If a payment method is not available to the designated receiver, an alternative payment method should be sought, should there be no payment method available, AWS Malta Ltd. will return the amount back to the sender in accordance with the credit card details originally provided to AWS Malta Ltd. by the sender.
The amounts shown in our website in local currency at any given moment are based on real-time exchange rates. AWS Malta Ltd negotiates the best rates on the market for the benefit of our customers, and the exchange rates are calculated in real time. Therefore, the exchange rate applied at the time of completing the transaction may differ from the one displayed at another moment in our website. The displayed amounts are always inclusive of AWS Malta Ltd’s business fees.
Duties of sender
The sender accepts the fees and tariffs applied as shown in the online calculator available on the website and the exchange risk inherent in the time-delay between transaction ordering and transaction execution (provided that AWS Malta Ltd uses its advanced techniques and its best effort to minimize such time-delay). He/she confirms the truth of the identity of both sender and receiver. The sender may not disclose his/her account password(s) to anyone else, nor use anyone else's password. AWS Malta Ltd is not responsible for losses incurred by users as the result of the abuse of their passwords.
Politically exposed Person
By accepting the terms and conditions, you confirm that you do not hold a high rank public position in your country or that you are closely related to someone who holds a high rank public position. The following persons are considered as closely related to you:
the spouse, or any partner recognized by national law as equivalent to the spouse;
the children and their spouses or partners; and
lf you are holding such position or if you are related to someone who holds such position, you are obliged to contact our support services. Any individual holding the following positions is considered as a PEP:
Head of State, Head of Government, Ministers and Deputy and Assistant Ministers and Parliamentary Secretaries
Members of Parliament
Members of the Courts or of other high-level judicial bodies whose decisions are not subject to further appeal, except in exceptional circumstances;
Members of the courts of auditors, Audit Committees or of the boards of central bank;
Ambassadors, charge d’ affaires and other high ranking officers in the armed forces
Members of the Ambassadors, charge d' affaires and other high ranking officers in the armed forces;
Members of the administration, management of boards of State-owned corporations.
This website uses Google Analytics, a web analytics service. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses "cookies". These are text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the US and stored there.
In the case of activation of IP anonymization on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and get shortened there. On behalf of the operator of this site, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other website activity and internet related services to the website operator. Within the framework of Google Analytics, IP-address sent by your browser will not be merged with any other data held by Google.
What are cookies?
A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server when you visit the website in order to collect information about your browsing activity on the website.
Cookies are useful because they help our systems to remember your preferences thereby helping us to enhance the usability and performance of our site and your experience while using it. Cookies do not personally identify users but they simply identify a user's computer or other device.
Cookies are either ‘session’ or ‘persistent’ cookies, depending on how long they are stored for:
Session cookies are only stored for the duration of your visit to a website and are deleted from your device when you close your browser;
Persistent cookies are saved on your device for a fixed period of time after the browser has closed and are activated each time you visit the website where the cookie was generated.
We use two types of cookies: session cookies and persistent cookies. Session cookies keep track of you whilst you navigate the website and they will be deleted from your computer when you close your browser. On the other hand, persistent cookies enable our website to recognize your preferences and settings when you visit and will remain stored on your computer for 6 months.
Some people prefer not to allow cookies, however please note that if you do this you may not be able to use the full functionality of our website.
Most browsers are initially set to accept cookies. In this regard, for blocking all or certain cookies, you must change the settings of your browser. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you choose to delete cookies, you should be aware that any preferences will be lost. For these reasons, we recommend therefore that you leave them turned on.
AWS Malta Ltd ("the Company") is a limited liability company registered in Malta (Company Registration Number C-63841) which is authorised and regulated in Malta by the Malta Financial Services Authority ("MFSA") to carry out the business of a Financial Institution in terms of Article 5 of the Maltese Financial Institution Act 1994. The Company is authorised to provide the payment service of money remittance and ancillary services closely related thereto in terms of its MFSA licence.
The Company makes every effort to ensure that information on this website is reliable and accurate, however, neither the Company nor any of its officers or employees make any express or implied representations or warranties regarding the information and facilities contained or referred to in this website and use of this website is at the recipient's own risk. The Company is not responsible or liable for any consequences arising out of actions taken upon the contents of the website and provides no assurances that the content, format and method of update will not be changed without prior notice. The Company also does not provide quality control or assume responsibility for any external links provided.