You can use any means you like to refer your friend: e-mail, Facebook, or even simply your voice. In the Refer a Friend page you find some easy-to-use templates: feel free to use them to invite your friends.
How does this work?
If you use our templates in the Refer a Friend page and if your friends follow the related links, everything will be automatic. However, your friends can also do it manually if they know your e-mail address (the one you use for sendvalu) when they sign up with sendvalu. This is very simple: one of the questions asks "How did you come to sendvalu?". Your friend should answer "Invited by an existing customer" and write your e-mail address in the space provided: that’s all!
What do I get, what does my friend get?
Your friend gets a gift certificate for a ZERO-FEE transaction as soon as he/she signs up with sendvalu (so he can try our services for free!), and you will get your gift certificate for a ZERO-FEE transaction as soon as your friend completes his/her first money transfer transaction.
How much is a ZERO-FEE gift certificate worth?
This is the gift certificate that your referred friend will get. Every money transfer transaction implies external fees which grow with the amount you transfer. You can check these fees at any time in our sendvalu Calculator. For example, transferring 1200€ to Cuba would cost you about 30€ in fees and this is what your friend would save by using the gift certificate. The external fees do not include currency exchange and sendvalu business risk coverage.
Is there a limit to friends I can refer to sendvalu?
No, there is no limit, and every time you refer a new friend, and your friend completes his/her first money transfer transaction with sendvalu, you will receive another 20€/$ discount voucher. If you have many friends, you could make all your future transactions for free! Each voucher must be used for a transaction of 200€/$ or more.
Can I refer myself, or my spouse or a family member?
You cannot refer yourself, but you can refer whomever you want, as long as your friend’s e-mail address, physical address and credit card number are different from yours.
When can I use the discount voucher?
You can use the discount voucher in any money transfer transaction with sendvalu, using the code of the voucher during the transaction. You have one year to use the voucher, after that it will expire.
Are the Refer A Friend discount vouchers and gift certificates personal?
Yes, the discount vouchers and gift certificates are assigned respectively to the referring and referred customers and cannot be given to or used by another person.
How do I get the Welcome Bonus?
Nothing simpler: as long as our promotion is active (we just extended it for another month!), you just have to sign up with sendvalu. Once your sign-up process is complete, you will get the Bonus certificate by e-mail.
Is this bonus worth 5€ or 5$?
This depends on your choice of currency: you choose whether to pay in € (EUR) or $ (USD) with your credit card, and correspondingly you get your bonus in € or $.
Can I combine discounts to redeem on one transaction?
Yes, As a new customer, you will get the Welcome Bonus. In addition, if you have any other discount, you can also use it in another transaction.
What is the value of a voucher?
Every money transfer transaction implies external fees which grow with the amount you transfer. You can check these fees at any time in our sendvalu Calculator. The external fees do not include currency exchange and sendvalu business risk coverage.
When can I use the Bonus/Discount?
You can use the Bonus/Discount in any money transfer transaction with sendvalu, using the code of the Bonus/Discount during the transaction. It is up to you to decide in which transaction you will use it, within its validity period (Welcome Bonus: 1 month).
Is there any limitation on the Bonus/Discount?
The Welcome Bonus must be used inside a transaction of minimum 50€ or 50$, following the customer’s choice of currency. No other limitations on the Bonus/Discount, except using it within its validity period (Welcome Bonus: 1 month).
Is the Bonus/Discount personal?
Yes, except where explicitly mentioned, the Bonus/Discount is assigned to one customer and cannot be given to or used by another person.
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